At Maple Ridge Eye Care, we are committed to ensuring that you’re happy with any purchase you make with us. We stand behind all the products we sell and extend all manufacturers’ warranties to our customers.
EYEWEAR SATISFACTION GUARANTEE
Please keep in mind that your eyes may take time to adjust to your new lenses, especially if your prescription has changed. However, if for any reason, the vision provided by our lenses does not meet your expectations, please let us know. Simply bring them in to us within 30 days of purchase and we will happily replace them with a new pair of lenses of equal or lesser value at no extra charge.
If a re-examination is required, the $65 exam fee will be waived. This is especially useful for first time progressive lens wearers, high prescriptions and astigmatism lenses.
ALSO INCLUDED WITH YOUR EYEWEAR PURCHASE
- Professional frame adjustments for the life of your glasses. This complimentary service ensures the continued optimal fit, vision and comfort of your glasses.
- Complimentary nose pad replacements. The oils in the skin discolour the nose pads and break down the material after six to twelve months.
- A warranty on manufacturers’ defects on both the frame and the lenses. See below.
LENS WARRANTY
On regular retail lenses, excluding sale items or special packages, we provide a 1 to 2-year warranty (manufacturer dependent) on all lens coatings against scratches and manufacturer’s defects. After 1 year, a $55 shipping and handling fee is applied.
FRAME WARRANTY
All our frames, including sunglasses (excluding sale items or special package offerings), come with a 1 to 2-year warranty (manufacturer dependent)*, covering any manufacturer’s defects in materials and/or workmanship. After 1 year, a $55 shipping and handling fee is applied.
RETURN POLICY
Each pair of glasses is ordered and custom-made for your unique lens prescription and selected frames. For this reason, any return of non-defective merchandise, within 30 days of purchase, will be subject to a $55 restocking fee. If new lenses are required to fit the new frame, an edging fee may apply. After 30 days from the date of purchase, we can no longer accept any product for return.
CONTACT LENS WARRANTY
We offer free replacement of damaged or ripped disposable lenses. If your prescription changes, we will exchange unused disposable contact lenses for free.
*A 1-year warranty is provided for package frames, brand name/regular retail frames come with a 2-year warranty, Nano frames come with a 3-year warranty. Select sale & special frames come without warranty – patient will be notified prior to purchase.
OUR LOCATION
Maple Ridge Eye Care is located on the corner of Dewdney Trunk Road and 230 Street, directly across from the Tim Hortons. Parking is available in the lot directly behind our practice. If you have any questions or are having trouble finding us, please give us a call!
Our Address
- 23015 Dewdney Trunk Road
- Maple Ridge, BC V2X 3K9
Contact Information
- Phone: 604-463-4469
- Email: mapleridgeeyecarestaff@gmail.com
Our Hours
- Monday: 9:00 AM – 6:00 PM
- Tuesday: 8:00 AM – 8:00 PM
- Wednesday: 8:00 AM – 8:00 PM
- Thursday: 8:00 AM – 8:00 PM
- Friday: 9:00 AM – 6:00 PM
- Saturday: 9:00 AM – 4:30 PM
- Sunday: Closed
OUR BRANDS
OUR GOOGLE REVIEWS & TESTIMONIALS
I have had a positive experience with the Macumira treatment. I started with the four treatments in two weeks and have had a treatment every three months since that time. I have had improvement in my vision, especially in my weak eye, going from 20/200 to 20/70 and at the last treatment 20/60. I am always checking to see how I see in low-light situations, and that varies. The techs are very helpful and the doctors follow the progress of the patients. At the age of 74, I want to extend my quality of vision as much as possible.
Tim F.
“Maple Ridge eye care is awesome! The doctors there are very professional and personable. They walked me through everything they were testing on my eyes and so I felt very comfortable. They have a great selection of frames as well. The frames I got were fabulous and I’ve received so many compliments on them! All and all a great experience and I would highly recommend to anyone.”
Shaina W.
“We had a great experience at Maple Ridge Eye Care! Dr. Matter was very knowledgable and personable. He took the time to answer all my questions and explain everything in terms I could understand. He was also great with my 3 year old son.”
Sharleen M.
“My wife and I have been going to Maple Ridge Eye Care for a number of years. We have since moved to Hope, BC and still continue to remain their patients. We have purchased many glasses from them over the years and have always received the best value for our dollar. Dr. Hurlburt and his staff have always provided the best and friendliest service, we would never trust anyone else with our eyes!”
Jeannette C.
“Although no longer a resident of Maple Ridge, I continue and will continue returning to Maple Ridge Eye Care for my eye care needs. The staff are the friendliest and most knowledgeable group I have had the pleasure of dealing with. The exams are very comprehensive and I feel confident that any and all eye sight issues (or related health issues) would be identified early and while they are treatable.”
Linda C.
OUR BLOG
What are Bifocal Glasses?
Eye Wear Care, Eyeglasses, Myopia, Myopia ControlBifocal eyeglasses are one of the most common forms of vision correction. These glasses are designed to provide clear vision at two different distances, allowing the wearer to see both near and far objects clearly.
Bifocal eyeglasses have a distinct visual marker—a line or rectangle marked on the bottom half of the lenses. Their multifunctional use makes them suitable for individuals who:
[…]
Can Dry Age-Related Macular Degeneration Be Treated?
AMD, Eye Conditions & HealthIf you or someone you care about is facing blurred vision that interferes with daily activities such as reading, driving, or recognizing faces, it may be a sign of dry age-related macular degeneration (AMD). This eye condition impacts the central region of the retina, leading to gradual vision loss. Early detection is vital. Dry age-related […]
What Are MiSight Contact Lenses?
Contact LensesMiSight contact lenses are a groundbreaking solution for children with myopia that corrects myopia and helps control myopia progression. If you’re a parent concerned about your child’s vision, an eye exam can determine their level of myopia and whether MiSight contact lenses can provide vision clarity and prevent myopia from worsening. What Is Myopia & […]
What are Bifocal Glasses?
Bifocal eyeglasses are one of the most common forms of vision correction. These glasses are designed to provide clear vision at two different distances, allowing the wearer to see both near and far objects clearly.
Bifocal eyeglasses have a distinct visual marker—a line or rectangle marked on the bottom half of the lenses. Their multifunctional use makes them suitable for individuals who:
[…]
Can Dry Age-Related Macular Degeneration Be Treated?
If you or someone you care about is facing blurred vision that interferes with daily activities such as reading, driving, or recognizing faces, it may be a sign of dry age-related macular degeneration (AMD). This eye condition impacts the central region of the retina, leading to gradual vision loss. Early detection is vital. Dry age-related […]
What Are MiSight Contact Lenses?
MiSight contact lenses are a groundbreaking solution for children with myopia that corrects myopia and helps control myopia progression. If you’re a parent concerned about your child’s vision, an eye exam can determine their level of myopia and whether MiSight contact lenses can provide vision clarity and prevent myopia from worsening. What Is Myopia & […]
OUR GALLERY
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Maple Ridge Eye Care - Optometrists
- 23015 Dewdney Trunk Road
- Maple Ridge, BC V2X 3K9
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P: 604-463-4469
mapleridgeeyecarestaff@gmail.com
